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Ministry of Commerce, Manufacturing, Business Development, Cooperatives and Consumer Affairs
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▶ Commerce and Industry
▶ Commercial Information Centre
▶ Consumer Affairs Department
▶ Import Monitoring
▶ Office of Investment Coordination
▶ Office of Private Sector Relations (OPSR)
▶ Small Enterprise Development Unit
▶ Supply Warehouse
Services
Advertise at the Jazz Festival (Small Businesses)
Apply for a Trade Licence (New)
Apply for Duty Free Concessions (Small Businesses)
Apply for Small Business advisory services
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Forms
Trade License Form for New Applications
Trade License Form for Renewal
Publications
Environmental and Social Management Framework (ESMF) for the Caribbean Efficient and Green-Energy Buildings Project
2024 Structuralia STEM Professionals
Cabinet Conclusion No. 621 of 2023
Commerce Means Business
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Submit a complaint about goods/services received
Description:
Consumers can submit a complaint to the Consumer Rights department (Ministry of Commerce) on goods or services provided by a local business.
Category:
Consumer Rights
Office:
Consumer Affairs Department
Deadline Date:
None
Processing Time:
Varies (depends on complaint)
Email:
Phone:
Fee:
None
Hours:
8:30 a.m. - 4:30 p.m.
Process:
Submit the completed Consumer Complaint form to the Consumer Rights department of the Ministry of Commerce at the address above.
Requirements:
None
Notes:
Submit the completed Consumer Complaint form to the Consumer Rights department of the Ministry of Commerce at the address above.
Download Forms
Consumer Complaint form
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